Cymru Inclusive Service Delivery Programme
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Stonewall Cymru Inclusive Service Delivery Programme

The Stonewall Cymru one-day Inclusive Service Delivery programme is a workshop delivered by Stonewall Cymru's Information Service for organisations in Wales with service delivery obligations. The workshop has been developed for staff in front-line or other relevant advisory or information giving roles.

The programme aims to inform the work service delivery organisations are doing to provide inclusive services and to empower staff to take action to implement good practice.

Learning outcomes

Attendees will:

  • Develop a greater understanding of LGBT rights and the issues faced by LGBT service users
  • Develop a greater understanding of the expectations required under the Public Sector Equality Duty
  • Understand the need to effect positive change in terms of the services they deliver
  • Be empowered to effect change and will take away specific actions to positively impact on how they support LGBT service users and colleagues

An excellent programme with the right balance of definitions, knowledge and practical matters. I feel that I can take all the information and use it both in my personal and professional life.

Delegate, 2018

Book your place

21 March 2019 - Bangor

For more information, or to talk to our programmes team about holding an in-house Inclusive Service Delivery programme, call 08000 50 20 20, or email

Programme rates

Stonewall Diversity Champions rate: £195 +VAT 

Standard rate: £250 +VAT

Cancellation Policy

Read our cancellation policy