The Stonewall Cymru one-day Inclusive Service Delivery programme is a workshop delivered by Stonewall Cymru's Information Service for organisations in Wales with service delivery obligations. The workshop has been developed for staff in front-line or other relevant advisory or information giving roles.
The programme aims to inform the work service delivery organisations are doing to provide inclusive services and to empower staff to take action to implement good practice.
- Develop a greater understanding of LGBT rights and the issues faced by LGBT service users
- Develop a greater understanding of the expectations required under the Public Sector Equality Duty
- Understand the need to effect positive change in terms of the services they deliver
- Be empowered to effect change and will take away specific actions to positively impact on how they support LGBT service users and colleagues
An excellent programme with the right balance of definitions, knowledge and practical matters. I feel that I can take all the information and use it both in my personal and professional life.
Book your place
For more information, or to talk to our programmes team about holding an in-house Inclusive Service Delivery programme, call 08000 50 20 20, or email firstname.lastname@example.org.