Train the Trainer cancellation policy | Scotland
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What you can do

Train the Trainer cancellation policy

From us: if we cancel

We have a minimum number of delegates required for the course in order for the delegates to get the most out of the day. If not enough schools have signed up to the course, we may need to cancel. If so we will get in touch with you between 1 to 2 weeks before the course to inform you and arrange for you to attend another course instead.

For you: how to cancel

Courses in England

Cancellations must be made by email to education@stonewall.org.uk

Courses in Scotland

Cancellations must be made by email education@stonewallscotland.org.uk 

Courses in Cymru

Cancellations must be made by email to education@stonewallcymru.org.uk

Refunds

Refunds are not available.

More than two weeks in advance

When a cancellation is made more than two weeks in advance of the course date for a course, there will be the option to book another date at no extra charge, subject to availability. The rebooking must be on a course that takes place within the membership year (calculated from the initial registration, rather than the date of the course). 

Less than two weeks in advance

Cancellations made less than two weeks in advance of the course date will not be able to rebook free of charge and will still be charged at the full invoice total.